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BAA Directory

Does Invoca sign a BAA?

The answer

Signs a BAA

Yes. Invoca offers a standard BAA to customers subject to HIPAA and will review a customer's own BAA.

Call tracking and phones. Checked on the vendor's own pages on .

On this page

What Invoca says

“For customers who are subject to HIPAA, Invoca offers an industry-standard BAA template easing the process of obtaining legal review and signature. Customers who have a BAA template tailored for software vendors that they prefer can request Invoca review and sign their version.”

Source: Invoca, How Invoca Secures PHI and Ensures HIPAA Compliance, checked .

What the BAA covers and excludes

Covers, in Invoca's words:

  • "Invoca is HIPAA compliant and does not transmit PHI to third-party systems unless the customer explicitly creates such a data feed."

What this means for ad tracking

A phone call from an ad is often a clinic's most valuable conversion. Call tracking and phone systems record calls, transcribe them and can send call conversions to Google Ads and other platforms.

A BAA with Invoca covers the recordings, transcripts and caller details Invoca holds. It does not cover the ad platform that receives a call conversion, so caller details and call content should stay out of what goes to Google Ads or Meta.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

How Curve helps

  • Keep Invoca for what it does well. Curve carries the conversion signal to your ad platforms separately, under its own BAA.
  • Server-side conversion tracking in place of pixels: conversions reach your ad platforms from Curve's server, not from the patient's browser.
  • PHI-like pattern detection checks every event before it goes out, and neutral event names keep conditions and treatments out of what the platforms see.
  • Identifiers are hashed with SHA-256 to each platform's requirements.
  • Consent management for your site, alongside the tracking.
  • A HIPAA-compliant setup done by Curve's team, in about a week, with a BAA signed on every plan.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Read the full guide

For the full picture on Invoca and patient data, read Is Invoca HIPAA Compliant? Call Analytics Verdict.

Frequently asked questions

Does Invoca sign a BAA?

Yes. Invoca offers a standard BAA to customers subject to HIPAA and will review a customer's own BAA. In Invoca's words: “For customers who are subject to HIPAA, Invoca offers an industry-standard BAA template easing the process of obtaining legal review and signature. Customers who have a BAA template tailored for software vendors that they prefer can request Invoca review and sign their version.” We checked Invoca's own pages on September 29, 2026.

Is Invoca HIPAA compliant once the BAA is signed?

A BAA is Invoca's commitment to protect the PHI it handles for you. How you set up Invoca still matters, and the BAA does not reach ad platforms that receive data from your site or from Invoca.

Does a BAA with Invoca cover my ad pixels?

No. A BAA covers the data Invoca handles for you. A pixel sends data from the visitor's browser straight to Meta, Google or TikTok, and none of those platforms is a party to your BAA with Invoca.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Invoca before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call