HIPAA-Compliant Tracking for Telehealth Platforms
Curve Compliance is HIPAA-compliant conversion tracking for telehealth: server-side conversions to Meta, Google and TikTok, the patient journey tracked from ad click through intake, booking and completed visit, and a BAA on every plan. PHI is filtered out before anything reaches an ad platform.
Implement in days, not weeks. Scale Google and Meta ads. No engineering team required.
- SOC 2 Type II
- HIPAA Compliant
- US Hosted
The Challenge
Telehealth platforms live online, so every interaction generates data that could be classified as PHI. When you run ads on Meta, Google, or TikTok, standard tracking pixels transmit patient behavior data directly to these platforms. For telehealth companies processing thousands of virtual visits, this creates enormous compliance exposure. One class-action lawsuit can cost more than years of ad spend.
Trusted by Telehealth Leaders
“I really enjoy working with the Curve team. They're responsive and want to continuously make improvements to our Curve accounts.”
Eli MorrisPaid Ads Specialist, Beacon Media & MarketingCurve Unlocks HIPAA-Compliant Growth for Telehealth
Attribution Through Intake, Booking and Completed Visits
Curve Compliance follows each patient from ad click through intake, scheduling and the completed visit. Bridge tokens keep the ad source attached in IntakeQ, Calendly, Acuity, Jane and others. EHR and intake outcomes from Healthie, Athenahealth and OptiMantra arrive through Keragon, and CRM webhooks and offline uploads cover the rest.
Event Logs Show What Each Platform Accepted
Event Logs list every conversion Curve Compliance sent to Meta, Google and TikTok and what each platform accepted, so your team can verify that the events your campaigns optimize on are arriving.
PHI Filtering Before Data Leaves
Curve detects PHI-like patterns such as condition names, form answers and emails in URLs, and flags them so they can be stopped at the source. Each platform receives only a fixed list of fields, and contact identifiers are SHA-256 hashed when enabled.
How It Works
Audit and Replace Risky Pixels
Start with Curve Compliance's free website scan, which lists every pixel and tracker on a page. Curve's team then replaces your browser ad pixels with one script.
Send Conversions Server-Side With PHI Filtered
Curve Compliance sends conversions from its servers to Meta Conversions API, Google Ads and TikTok. Each platform receives only a fixed list of fields, and PHI-like patterns are flagged before data reaches an ad platform.
Credit Completed Visits Back to the Ad
Bookings and completed visits are credited to the original ad click. Campaign Reporting in Curve Compliance puts ad spend next to booked and completed visits for each campaign, so budget follows the campaigns that bring patients through care.
What Telehealth Platforms Gain with Curve
- Server-side conversions to Meta, Google and TikTok, with a BAA on every plan
- Ad spend next to booked and completed visits for every campaign
- Mobile app tracking for telehealth apps through the React Native SDK
- Consent management for multi-state telehealth, with jurisdiction-aware rules
- Done-for-you setup by Curve's team, typically live in about a week
Questions telehealth teams ask
What is the best HIPAA-compliant conversion tracking for a telehealth company?
Look for five things: the vendor signs a BAA, conversions are sent server-side instead of through browser pixels, PHI is filtered before anything reaches an ad platform, attribution runs through intake, booking and completed visits, and you can verify what each platform accepted. Curve Compliance covers all five. It signs a BAA on every plan, sends conversions server-side to Meta, Google and TikTok with a fixed list of fields per platform, flags PHI-like patterns before data leaves your site, credits completed visits to the original ad click, and shows in Event Logs what each platform accepted.
Which booking and intake tools does Curve Compliance work with?
Curve Compliance keeps the ad source attached when a patient leaves your site to book in IntakeQ, Calendly, Acuity, Jane App, OptiMantra, Boulevard, ZocDoc, Mindbody, Vagaro, Square, Setmore or Booker, and bookings made days later still match. Curve's team sets up GoHighLevel and embedded booking widgets for you. Outcomes from Healthie, Athenahealth, OptiMantra, IntakeQ and Jane arrive through Keragon, and CRMs and call tracking connect through incoming webhooks.
Can Curve Compliance credit completed visits and prescriptions to the ad that drove them?
Yes. When your EHR, intake tool or CRM records a completed visit or a prescription, that outcome reaches Curve Compliance through Keragon, an incoming webhook or an offline conversion upload, and Curve credits it to the original ad click. Events sent on to ad platforms can use neutral names. Campaign Reporting puts ad spend next to booked and completed visits for each campaign, with the list of conversions behind every number.
Does Curve Compliance work with Meta's health and wellness restrictions?
Yes. Meta's health and wellness rules limit which events health advertisers can optimize on, and those rules stay in place. Curve Compliance keeps your campaigns optimizing on the events Meta still accepts, sent server-side with PHI filtered out, and Event Logs show which events Meta accepted. Every booking and completed visit stays in your own Campaign Reporting, so budget decisions don't depend on events Meta no longer receives.
How does setup work with Curve Compliance?
Start with Curve Compliance's free website scan (curvecompliance.com/compliance-scanner), which lists every pixel and tracker on a page. Curve's team then replaces your browser pixels with one script, connects Meta, Google and TikTok server-side, links your booking and intake tools, and signs a BAA with you. Setup is done for you and is typically live in about a week.
Comparing tools? Read what the best HIPAA-compliant conversion tracking for telehealth does, and the questions to ask on a demo.
Scale Telehealth Marketing, Compliantly
Join telehealth platforms that trust Curve Compliance for HIPAA-compliant conversion tracking.
- Signed BAA included
- Live in ~7 days
- No engineering lift