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BAA Directory

Is Zocdoc HIPAA compliant? Does it sign a BAA?

The answer

No public statement

No quotable statement. Zocdoc's own privacy pages did not give us a statement about a BAA that we could retrieve and quote.

Scheduling and intake. Checked on the vendor's own pages on .

Taking bookings in Zocdoc? Curve Compliance credits each booking to the ad click that started it, even when patients book days later, and sends the conversion server-side to Meta, Google and TikTok under a BAA on every plan. Book a call

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What we checked

We looked for a statement about a BAA on Zocdoc's own pages and could not find one we could quote. These are the pages we checked:

Until Zocdoc puts a BAA in writing for you, treat it as a tool that has not agreed to protect patient data.

What this means for ad tracking

The booking is the conversion most clinics optimize their ads for, so Zocdoc usually sits right where the ad tracking happens. A pixel on a booking or confirmation page can send the page address, the appointment type and the visitor's identifiers to Meta, Google or TikTok.

Zocdoc bookings happen on Zocdoc's own marketplace and booking pages, so the data about who booked sits with Zocdoc and with you, not in a pixel on your site.

Without a BAA, keep patient details out of Zocdoc, and keep ad pixels off any Zocdoc page that shows a condition, a service or an appointment. The booking still needs to count as a conversion, or your campaigns lose the signal they optimize for.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

See how Curve keeps ad attribution through Zocdoc.

A business associate agreement binds only the vendor that signs it, so each vendor that handles patient information for you needs its own. To compare schedulers, see our guide to HIPAA compliant scheduling software.

How Curve helps

  • Curve gives you a conversion signal that does not depend on Zocdoc or a browser pixel carrying patient details.
  • Curve tracks conversions server-side in place of pixels, so they reach your ad platforms from Curve's server, not from the patient's browser.
  • Curve checks every event for PHI-like patterns before it goes out, and its neutral event names keep conditions and treatments out of what the platforms see.
  • Curve hashes identifiers with SHA-256 to each platform's requirements.
  • Curve keeps attribution through booking tools, so a booked appointment is credited to the ad that brought the patient in.
  • Curve adds consent management to your site, alongside the tracking.
  • Curve signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup for you in about a week.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Frequently asked questions

Is Zocdoc HIPAA compliant?

No quotable statement. Zocdoc's own privacy pages did not give us a statement about a BAA that we could retrieve and quote. Ask Zocdoc directly before sending it patient information.

Does Zocdoc sign a BAA?

No quotable statement. Zocdoc's own privacy pages did not give us a statement about a BAA that we could retrieve and quote. We checked Zocdoc's own pages on September 29, 2026.

Can I use Zocdoc with patient data?

Not until Zocdoc signs a BAA with you. We could not find a statement from Zocdoc offering one on its own pages, so ask Zocdoc directly and keep Protected Health Information out of Zocdoc until a BAA is in place.

Can I still track ad conversions that come through Zocdoc?

Yes, when the conversion reaches your ad platforms without health information. Curve sends conversions server-side under a BAA it signs on every plan, with neutral event names and SHA-256 hashed identifiers.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Zocdoc before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call