Skip to main content
BAA Directory

Does Podium sign a BAA?

The answer

Signs a BAA

Yes. Podium's terms say that if you are a covered entity or business associate, you and Podium agree to Podium's BAA.

Video, reviews and SMS. Checked on the vendor's own pages on .

On this page

What Podium says

“If Client is a Covered Entity or Business Associate, as defined in HIPAA, Podium and Client agree to the terms of Podium's BAA (currently available at https://legal.podium.com/#baa), which may be amended from time to time, and to secure and utilize PHI in accordance with the BAA.”

Source: Podium Legal Center, Terms of Service, checked .

What this means for ad tracking

Review requests and patient texting run on lists of recent patients, and teams often count web chat leads, text sign-ups or review clicks as conversions.

A BAA with Podium covers the patient contacts and messages Podium holds. It does not cover an ad platform, so a web chat lead or text sign-up you count as a conversion should reach Meta or Google as a neutral event with no message content.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

How Curve helps

  • Keep Podium for what it does well. Curve carries the conversion signal to your ad platforms separately, under its own BAA.
  • Server-side conversion tracking in place of pixels: conversions reach your ad platforms from Curve's server, not from the patient's browser.
  • PHI-like pattern detection checks every event before it goes out, and neutral event names keep conditions and treatments out of what the platforms see.
  • Identifiers are hashed with SHA-256 to each platform's requirements.
  • Consent management for your site, alongside the tracking.
  • A HIPAA-compliant setup done by Curve's team, in about a week, with a BAA signed on every plan.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Read the full guide

For the full picture on Podium and patient data, read Is Podium HIPAA Compliant? Review and Messaging Risks for Medical Practices.

Frequently asked questions

Does Podium sign a BAA?

Yes. Podium's terms say that if you are a covered entity or business associate, you and Podium agree to Podium's BAA. In Podium's words: “If Client is a Covered Entity or Business Associate, as defined in HIPAA, Podium and Client agree to the terms of Podium's BAA (currently available at https://legal.podium.com/#baa), which may be amended from time to time, and to secure and utilize PHI in accordance with the BAA.” We checked Podium's own pages on September 29, 2026.

Is Podium HIPAA compliant once the BAA is signed?

A BAA is Podium's commitment to protect the PHI it handles for you. How you set up Podium still matters, and the BAA does not reach ad platforms that receive data from your site or from Podium.

Does a BAA with Podium cover my ad pixels?

No. A BAA covers the data Podium handles for you. A pixel sends data from the visitor's browser straight to Meta, Google or TikTok, and none of those platforms is a party to your BAA with Podium.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Podium before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call