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BAA Directory

Does Drift sign a BAA?

The answer

Does not sign a BAA

No. Drift's terms say you agree not to use it to collect or process Sensitive Personal Information, which they define to include HIPAA-regulated data.

Support and chat. Checked on the vendor's own pages on .

Using Drift on a healthcare site? Curve Compliance keeps your ad tracking HIPAA-compliant around it, under a BAA on every plan. Book a call

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What Salesloft says

“"Sensitive Personal Information" means Personal Data subject to specialized security regimes, including without limitation the Health Insurance Portability and Accountability Act ("HIPAA"), and the standards promulgated by the PCI Security Standards Council ("PCI").”

Source: Drift Terms of Service (Salesloft), checked .

“YOU AGREE NOT TO USE THE PLATFORM OR ANY SERVICES TO COLLECT, MANAGE OR PROCESS SENSITIVE PERSONAL INFORMATION.”

Source: Drift Terms of Service (Salesloft), checked .

What this means for ad tracking

Chat widgets load on every page and capture what visitors type, which often includes symptoms or questions about treatment. Teams also count a started chat or a booked meeting as a conversion.

Without a BAA, visitors' health questions should not go into Drift, and any chat event sent to an ad platform should carry nothing about the conversation.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

A business associate agreement binds only the vendor that signs it, so each vendor that handles patient information for you needs its own.

How Curve helps

  • Curve gives you a conversion signal that does not depend on Drift or a browser pixel carrying patient details.
  • Curve tracks conversions server-side in place of pixels, so they reach your ad platforms from Curve's server, not from the patient's browser.
  • Curve checks every event for PHI-like patterns before it goes out, and its neutral event names keep conditions and treatments out of what the platforms see.
  • Curve hashes identifiers with SHA-256 to each platform's requirements.
  • Curve adds consent management to your site, alongside the tracking.
  • Curve signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup for you in about a week.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Read the full guide

For the full picture on Drift and patient data, read Is Drift HIPAA Compliant? Website Chat and PHI.

Frequently asked questions

Is Drift HIPAA compliant?

No. Drift's terms say you agree not to use it to collect or process Sensitive Personal Information, which they define to include HIPAA-regulated data. Without a BAA, Drift should not receive patient information.

Does Drift sign a BAA?

No. Drift's terms say you agree not to use it to collect or process Sensitive Personal Information, which they define to include HIPAA-regulated data. In Salesloft's words: “YOU AGREE NOT TO USE THE PLATFORM OR ANY SERVICES TO COLLECT, MANAGE OR PROCESS SENSITIVE PERSONAL INFORMATION.” We checked Salesloft's own pages on September 29, 2026.

Can I use Drift with patient data?

Not under a BAA from Salesloft, based on its own pages. Keep Protected Health Information out of Drift, and check what it sends to other services.

Can I still track ad conversions that come through Drift?

Yes, when the conversion reaches your ad platforms without health information. Curve sends conversions server-side under a BAA it signs on every plan, with neutral event names and SHA-256 hashed identifiers.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Salesloft before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call