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BAA Directory

Does Constant Contact sign a BAA?

The answer

Signs a BAA

Yes. Constant Contact signs its standard BAA on request, and its terms allow only your subscribers' contact information, not sensitive health information.

CRM and email. Checked on the vendor's own pages on .

Using Constant Contact on a healthcare site? Curve Compliance keeps your ad tracking HIPAA-compliant around it, under a BAA on every plan. Book a call

On this page

What Constant Contact says

“If you are a covered entity, and require a business associate agreement, please contact us at legal@constantcontact.com to request a business associate agreement prior to using our services with your email subscribers.”

Source: Constant Contact Knowledge Base, Business Associate Agreements (BAAs), article 000006240 (updated June 26, 2026), checked .

“Must abide by our Terms of Service, which prohibit sensitive personal or health information of any kind, including sensitive PHI (for example: mental health, substance abuse, or HIV information) from being stored on or transmitted through our systems, except for the contact information of your email subscribers.”

Source: Constant Contact Knowledge Base, Business Associate Agreements (BAAs), article 000006240 (updated June 26, 2026), checked .

What the BAA covers and excludes

Excludes or limits, in Constant Contact's words:

  • "Should not to import or incorporate any PHI in the services other than the fact that the individuals on your email subscriber lists may have a relationship with your business."
  • "Our services were not built for electronic medical records (EMR)."

What this means for ad tracking

Constant Contact holds email subscribers, and teams often sync lists, email clicks or sign-ups back to ad platforms as conversions or audiences. Each sync sends data from Constant Contact to Meta, Google or TikTok.

A BAA with Constant Contact covers your subscribers' contact details, and its own terms keep health information out of the account. It does not extend to an ad platform, so what reaches Meta or Google should be a neutral event with hashed identifiers, not a list name that names a treatment.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

How Curve helps

  • Keep Constant Contact for what it does well. Curve Compliance carries the conversion signal to your ad platforms separately, under its own BAA.
  • Server-side conversions to Meta, Google Ads, TikTok, Microsoft Advertising and LinkedIn, sent from Curve's servers with neutral event names and SHA-256 hashed identifiers.
  • PHI-like pattern detection flags condition names, form answers and emails in URLs before data reaches an ad platform, so they can be stopped at the source.
  • Attribution is kept through booking tools, so a booked appointment is credited to the ad that brought the patient in, even when it is made days later.
  • A HIPAA-compliant setup done by Curve's team, in about a week, with a BAA signed on every plan.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Frequently asked questions

Does Constant Contact sign a BAA?

Yes. Constant Contact signs its standard BAA on request, and its terms allow only your subscribers' contact information, not sensitive health information. In Constant Contact's words: “If you are a covered entity, and require a business associate agreement, please contact us at legal@constantcontact.com to request a business associate agreement prior to using our services with your email subscribers.” We checked Constant Contact's own pages on October 1, 2026.

Can I keep patient health information in Constant Contact?

Only your subscribers' contact information. Constant Contact says its Terms of Service prohibit sensitive personal or health information of any kind, apart from the contact information of your email subscribers, and that its services were not built for electronic medical records.

Does a BAA with Constant Contact cover my ad pixels?

No. A BAA covers the data Constant Contact handles for you. A pixel sends data from the visitor's browser straight to Meta, Google or TikTok, and none of those platforms is a party to your BAA with Constant Contact.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Constant Contact before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call