Does Brevo sign a BAA?
The answer
Does not sign a BAA
No. Brevo's Terms of Use say you should not use its services where your communications would be subject to HIPAA.
CRM and email. Checked on the vendor's own pages on .
Using Brevo on a healthcare site? Curve Compliance keeps your ad tracking HIPAA-compliant around it, under a BAA on every plan. Book a call
On this page
What Brevo says
“You should not use the Services where your communications would be subject to industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA).”
“Brevo makes no representations that the Services or your use thereof comply with industry-specific legal or regulatory requirements.”
What this means for ad tracking
Brevo holds contacts and leads, and teams often sync its lists, email clicks or deals back to ad platforms as conversions or audiences. Each sync sends data from Brevo to Meta, Google or TikTok.
Without a BAA, patient data should not go into Brevo in the first place, and nothing from it should reach an ad platform with health details attached.
Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.
How Curve helps
- Curve Compliance gives you a conversion signal that does not depend on Brevo or a browser pixel carrying patient details.
- Server-side conversions to Meta, Google Ads, TikTok, Microsoft Advertising and LinkedIn, sent from Curve's servers with neutral event names and SHA-256 hashed identifiers.
- PHI-like pattern detection flags condition names, form answers and emails in URLs before data reaches an ad platform, so they can be stopped at the source.
- Attribution is kept through booking tools, so a booked appointment is credited to the ad that brought the patient in, even when it is made days later.
- A HIPAA-compliant setup done by Curve's team, in about a week, with a BAA signed on every plan.
Book a call with Curve and Curve's team will walk through your tracking setup with you.
Frequently asked questions
Does Brevo sign a BAA?
No. Brevo's Terms of Use say you should not use its services where your communications would be subject to HIPAA. In Brevo's words: “You should not use the Services where your communications would be subject to industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA).” We checked Brevo's own pages on October 1, 2026.
Can I use Brevo with patient data?
Not under a BAA from Brevo, based on its own pages. Keep Protected Health Information out of Brevo, and check what it sends to other services.
Can I still track ad conversions that come through Brevo?
Yes, when the conversion reaches your ad platforms without health information. Curve Compliance sends conversions server-side under a BAA it signs on every plan, with neutral event names and SHA-256 hashed identifiers.
Does Curve Compliance sign a BAA?
Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.
Sources
Last checked . Vendors change their plans and terms, so confirm the current terms with Brevo before you send it patient data.
Related tools
- Does Mailchimp sign a BAA?Does not sign a BAA. Data Processing Addendum bars health information.
- Does Klaviyo sign a BAA?Does not sign a BAA. Acceptable Use Policy bars PHI.
- Does HubSpot sign a BAA?Signs a BAA on specific plans. Enterprise subscriptions with Sensitive Data enabled.
- Does ActiveCampaign sign a BAA?Signs a BAA on specific plans. Eligible plans; Enterprise named by ActiveCampaign.
- Does Meta sign a BAA?Does not sign a BAA. Business Tools Terms bar health information.
- Does Google Ads sign a BAA?Does not sign a BAA. Google Ads call terms disclaim HIPAA.
Track ad conversions under a BAA
Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.
Book a call