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BAA Directory

Does Shopify sign a BAA?

The answer

Does not sign a BAA

No. Shopify's Acceptable Use Policy says uploading Protected Health Information subject to HIPAA is not supported on its platform.

Site builders. Checked on the vendor's own pages on .

Using Shopify on a healthcare site? Curve Compliance keeps your ad tracking HIPAA-compliant around it, under a BAA on every plan. Book a call

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What Shopify says

“You must likewise respect that certain business activities are not supported by our platform, such as uploading Protected Health Information subject to HIPAA.”

Source: Shopify Acceptable Use Policy, checked .

What this means for ad tracking

The site builder is where your pixels live. Built-in marketing integrations and tag settings load ad pixels on every page, including service pages, forms and checkout.

Shopify stores send purchase and checkout events to Meta, Google and TikTok through their sales channel apps, with product names that can reveal a treatment.

Without a BAA, patient data should not be collected through Shopify itself, and browser pixels on service, booking and checkout pages tell ad platforms which page a visitor was on.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

A business associate agreement binds only the vendor that signs it, so each vendor that handles patient information for you needs its own.

How Curve helps

  • Curve gives you a conversion signal that does not depend on Shopify or a browser pixel carrying patient details.
  • Curve tracks conversions server-side in place of pixels, so they reach your ad platforms from Curve's server, not from the patient's browser.
  • Curve checks every event for PHI-like patterns before it goes out, and its neutral event names keep conditions and treatments out of what the platforms see.
  • Curve hashes identifiers with SHA-256 to each platform's requirements.
  • Curve keeps attribution through booking tools, so a booked appointment is credited to the ad that brought the patient in.
  • Curve adds consent management to your site, alongside the tracking.
  • Curve signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup for you in about a week.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Read the full guide

For the full picture on Shopify and patient data, read Is Shopify HIPAA Compliant? No. Options for Telehealth.

Frequently asked questions

Is Shopify HIPAA compliant?

No. Shopify's Acceptable Use Policy says uploading Protected Health Information subject to HIPAA is not supported on its platform. Without a BAA, Shopify should not receive patient information.

Does Shopify sign a BAA?

No. Shopify's Acceptable Use Policy says uploading Protected Health Information subject to HIPAA is not supported on its platform. In Shopify's words: “You must likewise respect that certain business activities are not supported by our platform, such as uploading Protected Health Information subject to HIPAA.” We checked Shopify's own pages on September 29, 2026.

Can I use Shopify with patient data?

Not under a BAA from Shopify, based on its own pages. Keep Protected Health Information out of Shopify, and check what it sends to other services.

Can I still track ad conversions that come through Shopify?

Yes, when the conversion reaches your ad platforms without health information. Curve sends conversions server-side under a BAA it signs on every plan, with neutral event names and SHA-256 hashed identifiers.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup in about a week. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Shopify before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call