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BAA Directory

Is Box HIPAA compliant? Does it sign a BAA?

The answer

Signs a BAA on specific plans

Yes, on Box Enterprise, Enterprise Plus and Enterprise Advanced accounts.

Automation and workspace. Checked on the vendor's own pages on .

Using Box on a healthcare site? Curve Compliance keeps your ad tracking HIPAA-compliant around it, under a BAA on every plan. Book a call

On this page

What Box says

“customers who are required by law to comply with HIPAA, such as HIPAA Covered Entities and HIPAA Business Associates, must have an Enterprise, Enterprise Plus, or Enterprise Advanced account with Box and sign a HIPAA Business Associate Agreement (BAA).”

Source: Box Support, Box HIPAA and HITECH Overview and FAQ, checked .

“Yes, Box has signed BAAs with several healthcare and life sciences customers to date.”

Source: Box Support, Box HIPAA and HITECH Overview and FAQ, checked .

What this means for ad tracking

Box often holds intake forms, referral letters and exported lead lists, so files that tie a person to their care can end up there.

A BAA with Box covers the files Box stores for you. It does not cover an ad platform, so a lead list or conversion file that goes from Box to Meta or Google leaves that BAA behind and should carry no health details.

Curve Compliance closes that gap: it sends the conversion itself server-side, under a BAA it signs on every plan, so your campaigns keep a conversion signal without a pixel carrying patient data. Book a call to see it on your own funnel.

How Curve helps

  • Keep Box for what it does well. Curve carries the conversion signal to your ad platforms separately, under its own BAA.
  • Server-side conversion tracking in place of pixels: conversions reach your ad platforms from Curve's server, not from the patient's browser.
  • A fixed field list per platform, so each ad platform receives only the fields set for it.
  • PHI-like pattern detection checks every event before it goes out, and neutral event names keep conditions and treatments out of what the platforms see.
  • When identifiers are enabled, Curve hashes them with SHA-256.
  • Consent management for your site, alongside the tracking.
  • A HIPAA-compliant setup done by Curve's team, with a BAA signed on every plan.

Book a call with Curve and Curve's team will walk through your tracking setup with you.

Frequently asked questions

Is Box HIPAA compliant?

Yes, on Box Enterprise, Enterprise Plus and Enterprise Advanced accounts. With a signed BAA, Box can handle patient information for you, set up the way the vendor describes. The BAA does not cover ad pixels or tags on the same pages, because they send data to other companies.

Does Box sign a BAA?

Yes, on Box Enterprise, Enterprise Plus and Enterprise Advanced accounts. In Box's words: “customers who are required by law to comply with HIPAA, such as HIPAA Covered Entities and HIPAA Business Associates, must have an Enterprise, Enterprise Plus, or Enterprise Advanced account with Box and sign a HIPAA Business Associate Agreement (BAA).” We checked Box's own pages on October 5, 2026.

Which Box plans include a BAA?

Box says customers who must comply with HIPAA need an Enterprise, Enterprise Plus or Enterprise Advanced account and a signed BAA. An enterprise admin or co-admin requests the BAA from the Box Admin Console under Account & Billing, and Box's Legal Operations team emails the addendum within 3 to 5 business days.

Does a BAA with Box cover my ad pixels?

No. A BAA covers the data Box handles for you. A pixel sends data from the visitor's browser straight to Meta, Google or TikTok, and none of those platforms is a party to your BAA with Box.

Does Curve Compliance sign a BAA?

Yes. Curve Compliance signs a BAA on every plan, and Curve's team does the HIPAA-compliant setup for you. Book a call to get started.

Sources

Last checked . Vendors change their plans and terms, so confirm the current terms with Box before you send it patient data.

See every tool in the BAA Directory.

Track ad conversions under a BAA

Curve signs a BAA on every plan. Curve's team sets up HIPAA-compliant conversion tracking for you in about a week, sending conversions server-side in place of pixels.

Book a call